Shipping Policy

We use various courier services to ensure your product is delivered to you undamaged and in a satisfactory manor. If you have any issues please get in touch with us here. 


We aim to have your products delivered to you within 2-3 working days, please be aware that Bank Holidays and Seasonal Holidays can affect this time scale. Next Working Day is available as long as the order is submitted before 1pm Monday to Friday. 


We offer free delivery to orders over £50. 


If you wish to track your order please sign into your account here and click track order. Note that not all orders will be trackable.

Return & Exchange Policy

At ElectricalDirect we want you to be happy with your order. Our free returns guarantee means just that - if for any reason you are unhappy with the items you have purchased, or you simply don’t need them anymore, just return them to us in their original condition and packaging within 30 days and we’ll either replace them or issue a full refund.

(Returns address)

If you need to get in touch please contact us here



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